Our data center has over 2.5 Gigs of Internet connectivity via DS3, OC3, OC12, OC48 and Gigabit Ethernet connections to a wide variety of peer points and transit providers. The circuits are terminated in our data center on carrier class, Cisco Systems 6509, 7500 and 12000 routers. As a Tier 1 ISP, we have established extensive public and private peering relationships. Peer points currently include the Pacific Bell NAP, Palo Alto Internet Exchange, Mae West and Mae West ATM. BGP4 is used for optimal route selection and automatic fail over. Network bandwidth is carefully monitored to ensure that customer utilization does not exceed online capacity during peak Internet traffic times. Customers can also install their choice of access lines into the data center for backend connectivity to their servers.

 

How prepared will you be during a blackout?

Our reserve energy comes from two sources: A high-power battery backup system and a diesel generator. The battery backup system kicks in the moment that power is lost. Simultaneously, the diesel generator is activated to take over in the event that the outage exceeds the capacity of the battery system. Capable of powering the Data Center for an extended period, the generator concurrently replenishes the batteries to take over again if the generator expires. Transfer between the generator and batteries is seemless, allowing the Data Center to run continuously with no power interruption.

 

 

Stopping fires before they start.

Our fire suppression system mixes non-toxic gas with oxygen to prevent oxygen in the facility from fueling the flames before they grow out of control. The heat from the flames, (and the water used to extinguish fires) pose more immediate threats to a server than do the actual flames.

 

 

Our world-class customer support center never rests.

Our customer support center knows no time zone and no time limits. No matter where you are or at what time, our domestic and international toll free numbers give you access to customer service, sales and technical phone support 24 hours a day, 365 days a year.

 

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